Terms of business

Splošni pogoji sodelovanja

The owner (data collector) of the website is the company:

Moja lekarna d.o.o.
Grajski trg 41
8360 Žužemberk

Moja lekarna d.o.o. is committed to protecting your privacy and developing technology that allows you to have a secure online experience. This privacy statement applies to Moja lekarna doo, Grajski trg 41, 8360 Žužemberk.

Using the Moja-lekarna.com website Online pharmacy Moja lekarna doo - www.moja-lekarna.com you agree to the data practices described in this statement.


By registering on the website moja-lekarna.com companies Moja lekarna d.o.o. you agree that the Company collects and in the manner and for the purposes described in this statement.

Collection of personal data:

Moja lekarna d.o.o. collects the following information on the website:

  • Name
  • Surname
  • E-mail address
  • Phone Number
  • Shipping address
  • City
  • Zip code
  • All other possible information that you will entrust to us as part of additional instructions when ordering!

The Moja lekarna doo website may also automatically collect certain information about the hardware and software of your computer. This information includes: IP address, browser type, domain names, access times and addresses of websites you have visited on our website. Moja lekarna doo uses this information exclusively to calculate general statistics on the use of the website Moja lekarna d.o.o.

The e-mail address you entrust to us when registering is automatically included in the mailing list. If you do not wish to receive these commercial notices, you can easily unsubscribe from them by clicking unsubscribe at the end of the commercial e-mail message.

The sales contract (customer order) is stored in electronic form on the server of the provider (Moja lekarna doo) and accessible to the customer at any time in his user profile. You can access it with your username and password. Access is also provided to the administrative staff of the Žužemberk pharmacy!

Use of personal data

Moja lekarna d.o.o. collects information on the website in order to ensure the proper functioning of the website and the provision of the required services. Lekarna Žužemberk may also use your data for the following purposes:

  • internal market research
  • informing customers about news on the website
  • informing customers about innovations concerning products or services
  • as information on the shipment itself (delivery address and telephone number)
  • for the purposes of sending commercial / advertising messages (upon registration, the customer automatically agrees to receive such messages; unsubscribing is possible at any time by clicking Check out at the end of the advertisement)

Protection of personal data

Moja lekarna d.o.o. undertakes to protect your personal data in accordance with the Private Data Protection Act. Your data will only be used for internal company purposes
Moja lekarna d.o.o. and we will not pass them on to third parties.

Use of cookies Cookies)

Cookies are text files uploaded to your computer by a web server. Cookies do not contain any information that could be used to identify you. With the help of cookies, the server knows that you have returned to the website, which we can use with gravel to customize the website to the user.

Most browsers automatically accept cookies. If you do not want to accept them or you want to be notified before a cookie is loaded on your computer, you can specify this in your browser settings.

Campaigns on the website

The validity of online campaigns is a maximum of 1 month, unless otherwise stated.

All business conditions written on the website are valid at all times! We reserve the right to change these terms without prior notice.

Before placing your first order, it makes sense to read all the written terms carefully, as they may differ in part from the standard terms of other online stores. The reason for this is the fact that we sell goods such as medicines, food supplements, cosmetics, etc., which require a special way of handling and treatment. You can receive only one free product for each completed online order (you can obtain a free product by participating in surveys and other sales and marketing campaigns), unless otherwise stated.

Coupon code: my-discount you can only use it once a day. Misuse of the coupon code results in order cancellation.

Actual error

The error is real:
1. if the thing does not have the properties necessary for its normal use or for marketing;
2. if the thing does not have the properties necessary for the special use for which the buyer is buying it, but which was known to the seller or should have been known to him;
3. if the thing does not have properties and qualities that have been explicitly or tacitly agreed or prescribed;
4. if the seller has handed over a thing which does not match the pattern or model, unless the pattern or model was shown only for the purpose of notification.

ZVpot is used for liability for factual errors.

The consumer may exercise his rights arising from a material defect if he notifies the seller of the defect within two months of the day on which the defect was discovered.

The seller is not liable for material defects in the goods that appear after two years have elapsed since the thing was delivered.

The consumer must describe the defect in more detail in the error notice and allow the seller to inspect the thing.

Deadline for claiming a material defect: The seller is liable for defects in new products for 2 years from the delivery of the product, and a one-year period applies to used items. The court in Novo mesto, as well as the Market Inspectorate of the Republic of Slovenia or another inspection body, may decide whether the error is material and all possible disagreements.

Different versions of products: we usually send the version that is in stock. Of course, we try to take into account your wishes (which is not always possible), but if we cannot obtain the product in the desired version, we send the available version, even if it differs from your wishes.

Product indications and descriptions on the website

For all texts, descriptions, specifications and changes to product descriptions on the site www.moja-lekarna.com our suppliers are responsible. Product suppliers are also responsible for keeping up to date with changes. Images can be symbolic.

Product descriptions that are inactive (product inactivity is clearly marked) they are not necessarily in line with applicable law. Given that they cannot be purchased they do not pose any deception and do not pose any risk to the public health of anyone.

All products that are available and have a button displayed ADD TO CART are harmonized with the applicable legislation to the best of the ability of the employees of the Žužemberk pharmacy and our suppliers.

The content of comments or the entire content of the module RATINGS and OPINIONS are the intellectual property of customers and visitors to the website www.moja-lekarna.com and its external collaborators. The contents are a reflection of the opinions of customers and other employees of Lekarna Žužemberk.

What to do if you do not agree with the terms of business?

If you do not agree with the stated conditions written on this page, leave the website or any subpage of the website immediately.

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